Your Privacy Matters at khbd

At khbd, protecting your personal data is not a legal formality — it is a core part of how we operate. This Privacy Policy explains in clear, straightforward English exactly what data we collect, why we collect it, how we keep it safe, and what rights you have as a user in Bangladesh.

Effective: January 2026 SSL Encrypted No Data Selling English – Bangladesh Market
This Privacy Policy was last updated in June 2026. Continued use of khbd.pro after any update constitutes acceptance of the revised policy.
No Data Selling

khbd does not sell, rent, or trade your personal information to any third party for commercial marketing purposes. Your data exists solely to deliver and improve our services to you.

End-to-End Encryption

All data transmitted between your device and our servers is protected by industry-standard TLS/SSL encryption. Sensitive credentials such as passwords are stored as salted cryptographic hashes — never in plain text.

You Are in Control

You retain the right to access, correct, export, or request deletion of your personal data at any time by contacting our support team. We respond to all verified data requests within 30 days.

Bangladesh-Focused Processing

khbd primarily processes data to serve players in the Bangladesh market. All account balances are held in Bangladeshi Taka (৳ BDT) and payment processing is handled through local Bangladesh-based payment partners.

Transparent Processing

We clearly document every category of personal data we collect, the specific purpose for collecting it, and the legal basis on which processing rests. There are no hidden data flows or undisclosed collection practices on the khbd platform.

Defined Retention Periods

khbd does not keep your personal data indefinitely. Each data category has a defined maximum retention period, after which data is securely deleted or anonymised in line with responsible data governance practices.

Section 1

Data We Collect

khbd collects personal data in the following categories. We collect only the minimum data necessary to deliver our services, comply with our obligations, and protect the security of the platform and all its users.

1.1 Registration Data

When you create a khbd account, we collect your chosen username, your mobile phone number, your email address, and your date of birth. Date of birth is collected solely for age verification purposes to enforce our strict 18+ policy. You confirm at registration that all data provided is accurate and belongs to you personally.

1.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) process, we may collect copies of government-issued identity documents such as your National Identity Card (NID), passport, or driving licence. We may also collect proof of address documents dated within three months, such as a utility bill or bank statement. KYC documents are processed by our internal compliance team and stored in encrypted form with access limited strictly to verification personnel.

1.3 Financial Data

When you make a deposit or request a withdrawal, we record the payment method used (for example, your registered bKash or Nagad number), transaction amounts in Bangladeshi Taka (৳ BDT), transaction timestamps, and transaction reference numbers. khbd does not store full payment account credentials — payment processing is handled by our payment partners who operate their own secure, encrypted systems.

1.4 Usage and Behavioural Data

We automatically collect data about how you interact with the khbd platform. This includes login timestamps, pages and game screens visited, betting and gaming activity records, session duration, device type and operating system, browser type and version, and IP address. This data is used for fraud prevention, responsible gaming monitoring, and service improvement.

1.5 Communications Data

If you contact our support team via live chat or email, we retain a record of those communications including the content of messages, timestamps, and the resolution outcome. This record is used to provide consistent, high-quality support and to maintain an audit trail for compliance purposes.

Data Categories at a Glance

Category Examples
Registration Username, phone, email, date of birth
KYC / Identity NID, passport, proof of address
Financial bKash/Nagad number, transaction records in ৳
Usage IP address, device, login times, game history
Communications Support chat logs, email correspondence

We do not collect: Your full payment card numbers, your bKash or Nagad PIN or password, any biometric data, or any data relating to individuals under 18 years of age. If we discover that we have inadvertently collected data from a minor, that data will be deleted immediately.

Section 2

How We Use Your Data

khbd processes your personal data for the following clearly defined purposes. For each purpose we identify the legal basis on which the processing rests.

  • 1
    Account creation and authentication: We use your registration data to create and maintain your account, verify your identity at login, and ensure only you can access your account. Legal basis: performance of a contract.
  • 2
    Age verification and KYC compliance: We use identity documents to confirm you are 18 or older and to comply with anti-money laundering best practices. Legal basis: legal obligation and legitimate interest.
  • 3
    Processing deposits and withdrawals: Financial data is used to facilitate payment transactions via bKash, Nagad, Rocket, Upay, and partner banks, and to maintain accurate account balance records in ৳ BDT. Legal basis: performance of a contract.
  • 4
    Fraud detection and security: Usage and behavioural data, including IP addresses and login patterns, is analysed to detect suspicious activity, prevent unauthorised account access, and protect the integrity of the platform. Legal basis: legitimate interest.
  • 5
    Responsible gaming monitoring: We monitor betting and gaming activity patterns to identify signs of problem gambling behaviour and to offer self-exclusion, deposit limit, and cooling-off interventions where appropriate. Legal basis: legitimate interest and legal obligation.
  • 6
    Customer support: Communications data is used to respond to your support enquiries, maintain service quality, and resolve disputes. Legal basis: performance of a contract.
  • 7
    Platform improvement: Aggregated and anonymised usage data is used to improve the design, performance, and feature set of the khbd platform. Individual users are not identifiable in this analysis. Legal basis: legitimate interest.
  • 8
    Promotional communications: With your explicit consent, we may send you information about relevant promotions, bonus offers, or platform updates. You may opt out of marketing communications at any time via account settings or by contacting support. Legal basis: consent.

No automated decision-making with significant effects: khbd does not make any automated decisions about your account — such as permanent account closure, denial of withdrawal, or application of betting restrictions — solely on the basis of automated processing without human review. Any restriction applied to your account is reviewed by our compliance team.

Section 3

Data Sharing & Third Parties

khbd does not sell your personal data to any third party. We share data only in the limited circumstances described below, and only to the minimum extent necessary to achieve the relevant purpose.

3.1 Payment Processors

To facilitate deposits and withdrawals, we share the minimum necessary financial data with our payment partners: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and Islami Bank. These partners are data controllers in their own right and process your financial information under their own privacy policies and applicable Bangladesh banking regulations. khbd is not responsible for the data practices of these independent payment providers.

3.2 Identity Verification Services

For KYC verification, khbd may use third-party identity verification service providers. These providers process your identity documents solely for the purpose of confirming your identity and age. They are contractually prohibited from using your data for any other purpose.

3.3 Game Studios and Content Providers

Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive a pseudonymous player identifier and game session data necessary to deliver and record game rounds. These providers do not receive your full name, contact details, or financial information. Their data processing is governed by their own privacy frameworks, and all are established, reputable providers operating under international standards.

3.4 Legal and Regulatory Disclosure

khbd may disclose personal data to law enforcement, regulatory bodies, or financial intelligence units if required to do so by applicable law or valid legal process. In such cases, we disclose only the data specifically requested and do not proactively share broader personal data than is required to fulfil the legal obligation.

3.5 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of the assets of khbd's operating entity, personal data may be transferred to the successor entity. Users will be notified of any such transfer and the successor will be required to honour the commitments made in this Privacy Policy.

Who We May Share Data With

RecipientPurpose
bKash, Nagad, Rocket, UpayPayment processing
Partner BanksBank transfer processing
KYC ProvidersIdentity verification
Game StudiosGame delivery (pseudonymous)
Legal AuthoritiesLegal obligation only

We never share data with: Advertising networks, data brokers, social media platforms, third-party marketers, or any entity not listed above. If this changes, we will update this policy and notify all registered users in advance.

Section 4

Cookies & Tracking Technologies

khbd uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that allow us to recognise you between sessions, maintain your login state, and understand how the platform is used. Below we describe each category of cookie we use.

Strictly Necessary

These cookies are required for the platform to function. They enable login session management, security token validation, and basic navigation. They cannot be disabled as they are essential to delivering the service you have requested.

Analytics Cookies

These cookies collect aggregated, anonymised data about how users navigate the platform — which pages are visited most, where users encounter errors, and how long sessions last. This data helps us identify and fix issues and improve the overall experience.

Security Cookies

Security cookies help us detect and prevent fraudulent login attempts, identify unusual account activity, and enforce session timeout policies. They form part of our multi-layered account protection system and are essential to platform integrity.

Preference Cookies

Preference cookies store user settings such as your language choice, display preferences, and responsible gaming tool configurations. Disabling these cookies means your preferences will not be remembered between sessions and you will need to re-configure settings each visit.

You can manage your cookie preferences through your browser settings. Most modern browsers allow you to block, restrict, or delete cookies at any time. Note that blocking strictly necessary cookies will impair your ability to use the khbd platform. Blocking analytics and preference cookies will not prevent you from accessing the platform but may reduce the quality of your experience. khbd does not use any advertising or third-party retargeting cookies.

Section 5

Data Retention & Storage

khbd retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and compliance obligations. The table opposite summarises the maximum retention period applicable to each category of personal data.

After the applicable retention period has expired, personal data is either permanently and securely deleted from our systems or anonymised so that it can no longer be attributed to any individual. Anonymised data — which by definition cannot identify you — may be retained indefinitely for statistical and platform improvement purposes.

In certain circumstances, the standard retention periods may be extended. These include: where an account is subject to an ongoing investigation for fraud, money laundering, or other prohibited conduct; where a legal hold has been placed on relevant data in connection with litigation or regulatory proceedings; or where a user has an active dispute with khbd that requires access to historical records for resolution. Users will be informed if their data is subject to an extended hold, unless disclosure of that fact would itself compromise an active investigation.

Retention Schedule

Data CategoryRetention Period
Registration dataDuration of account + 5 years post-closure
KYC / identity documents5 years from account closure
Financial transaction records7 years (accounting & compliance)
Betting and gaming history3 years from each transaction date
Support communications3 years from the last interaction
Usage / analytics data13 months (rolling window)
Marketing consent recordsUntil consent is withdrawn + 1 year
Section 6

Data Security Measures

khbd takes the security of your personal data seriously and implements a layered set of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, disclosure, or destruction. No internet-based service can guarantee absolute security, but the measures below represent our sustained commitment to best-practice data protection.

TLS / SSL Encryption in Transit

All data transmitted between your device and khbd's servers is encrypted using TLS 1.2 or higher. The presence of HTTPS in your browser address bar and a valid SSL certificate confirms that your connection is secure at all times while on the khbd platform.

Encrypted Storage at Rest

Sensitive personal data — including identity documents and financial records — is stored in encrypted form on our servers. Encryption keys are managed separately from encrypted data and are subject to regular rotation. Database access is restricted to authorised personnel only.

Access Controls

Internal access to personal data is governed by a strict role-based access control (RBAC) policy. Staff members can access only the minimum data required for their specific job function. All internal data access is logged and subject to periodic review by our security team.

Continuous Monitoring

Our platform is monitored 24 hours a day, 7 days a week for security anomalies, unusual login patterns, and potential data breach indicators. Automated alerting systems escalate any security event to our on-call security team within minutes of detection.

Password Security

User passwords are never stored in plain text. All passwords are processed through a modern, salted one-way cryptographic hashing algorithm before storage. Even khbd staff cannot read or retrieve your password. If you forget your password, a reset must be requested — it cannot be recovered.

Breach Notification

In the unlikely event of a personal data breach that poses a risk to your rights, khbd will notify affected users without undue delay — and within 72 hours of becoming aware of the breach. Notifications will detail the nature of the breach, data affected, and steps taken to mitigate harm.

Section 7

Your Privacy Rights

As a user of the khbd platform, you hold the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] (plain text — not a clickable link) with the subject line "Data Rights Request" and we will respond within 30 days of receiving a verified request.

Right of Access You have the right to request a copy of all personal data khbd holds about you, along with information about how it is being used, who it has been shared with, and how long it will be retained.
Right to Rectification If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. We will action verified correction requests within 14 days.
Right to Erasure You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, where you withdraw consent, or where processing is unlawful. Note that legal retention obligations may prevent full deletion in some cases.
Right to Restriction You may request that we restrict the processing of your data while a correction request is pending, while you contest the lawfulness of processing, or while khbd considers an objection you have raised.
Right to Data Portability Where processing is based on your consent or on a contract, you have the right to receive your personal data in a structured, machine-readable format so that you can transfer it to another service provider if you choose.
Right to Object You have the right to object to processing based on legitimate interests, including profiling for responsible gaming monitoring. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
Right to Withdraw Consent Where processing is based on your consent — such as receiving promotional communications — you may withdraw that consent at any time via your account settings or by contacting support. Withdrawal of consent does not affect the lawfulness of processing prior to withdrawal.
Right to Complain If you believe khbd has not handled your personal data in accordance with this Privacy Policy, you have the right to raise a formal complaint with our data protection contact at [email protected]. We take all privacy complaints seriously and will investigate thoroughly.

Identity Verification for Rights Requests: To protect your data, khbd will verify your identity before processing any data rights request. This typically involves confirming your registered phone number or email address and may require submission of your account username. Requests that cannot be verified will not be actioned, as processing an unverified request could itself constitute a privacy breach.

Section 8

Policy Updates & Contact

khbd reserves the right to update or amend this Privacy Policy at any time. Changes may be made to reflect updates in our data processing practices, changes in applicable law, improvements to the platform, or new products and features we introduce. We are committed to keeping you informed of any material changes.

8.1 How We Notify You of Changes

When we make a material change to this Privacy Policy — meaning a change that affects how we collect, use, or share your personal data in a substantive way — we will notify all registered users via the email address associated with their account at least 14 days before the change takes effect. For minor, non-material changes such as typographical corrections or clarifications that do not alter the substance of our processing practices, we will update the "last updated" date at the top of this page without individual notification.

8.2 Continued Use Constitutes Acceptance

By continuing to use the khbd platform after any updated Privacy Policy has come into effect, you acknowledge that you have read the updated policy and agree to its terms. If you do not agree to a material change, you should stop using the platform and contact our support team to request account closure and data deletion where applicable.

8.3 Governing Language

This Privacy Policy is written in English, which is the governing language for all interpretations and disputes relating to its terms. khbd serves the Bangladesh market in English and this document constitutes the authoritative version. Any translation provided for convenience is not legally binding.

8.4 Minors

The khbd platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from individuals under 18 years of age. If you are a parent or guardian and believe your child has created an account or provided personal data to khbd, please contact us immediately at [email protected] and we will investigate and delete the relevant data without delay.

8.5 Contact Our Data Protection Team

For all privacy-related enquiries, data rights requests, or concerns about how khbd handles your personal data, please contact our support team. Our support is available 24/7 in English via live chat on the platform, or by email. We aim to acknowledge all privacy enquiries within 24 hours and to provide a substantive response within 30 days.

Email: [email protected]
Response time: Within 1 hour during peak hours (Bangladesh Standard Time, UTC+6).
Support language: English
Availability: 24 hours a day, 7 days a week

Policy Version History

VersionDateSummary
v3.0June 2026Current version — expanded security section, updated retention schedule
v2.1Jan 2026Added data portability rights, updated payment partner list
v2.0Jul 2025Full policy rewrite, Bangladesh market focus formalised
v1.0Jan 2025Initial policy publication
Our Privacy Commitments
  • We never sell your personal data
  • We collect only what we need
  • We delete data when no longer needed
  • We respond to all rights requests
  • We encrypt all sensitive data
  • We notify you of material policy changes

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